PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site
www.wholesalebestbuy.com has recently lifted the minimum requirements to order on our web site in response to customer emails requests due to the effects the economy has had on their business .
There is now a low 20.00 minimum order in effect for all customers.
We hope this helps all with their business .We do not sell retail on ebay ,We do not compete with our customers.
Hours are Monday to Friday 9 -4 EST Closed Saturday and Sunday.
We are closed Dec23--Dec 27 Dec 30-JAN 2
We will take orders and answer your emails ,but No orders are shipped during this time frame.
If you need a single item or just 1 dozen
You can email us for a retail price or go to our new single item retail outlet web site . Look in the free shipping section too!
http://www.wholesalebestbuy.ecrator.com or http://www.bonanza.com/booths/gailstrano
If you don't see what you want email us we will get it for you.
**SEE Single item/ info page for single item sales and thoughout the web site which have shipping prices included in the price of the item Free shipping / Shipping included in this category and NOW thoughout our web site on 3-6 items !
No tax Id # is needed . Please make 1 payment for your order if possible .
***We do not take checks due to high rise of fraud
****We accept Credit cards with our credit card processor,paypal,and google checkout ,and US post office money orders only
We are a U.S. based company.
Our shopping cart is secured by DigiCert
.
We fill most orders On Mondays , after your payment has cleared.Orders are processed in 48-72 hours.Some orders are filled in as little as 8 hours.Lingerie may be shipped seperatly . Since we are a U.S. based wholesaler,We do not waste any time in filling and shipping out your order. We stock all of our items at the time of listing,However,due to nature of online selling, it is possible that an item may be out of stock if that occurs *you will get a substitute product closest to the item you ordered. We may hold your order if we are expecting that item in for 2-3 weeks.If there is nothing similar we can substitute to fill your order,you will get a refund.We will not substitute eyelash #'s or wigs unless email approved. Second choice colors on wigs are a must.If you are in a time frame email us to see if your items are in stock
We pride ourselves on fast processing and understand our customers need for their products to be available to them quickly, to resell and make money.
Domestic Shipping: We use FEDEX as our shipping services,smaller items may ship US Post Office depending on the weight,size of the ship box and zip code of destination of your order. Do not pick ground shipping if your address is a residential home . Fedex charges are more to deliver to a resident. We reserve the right to charge you for this expense if you put down a residential home address for a commercial property business shipping quote. ALL orders are shipped Insured - Signature Confirmation. Sorry but we require a signature. When the Post office/FEDEX delivers to the wrong address (it happens ) we have no way of proving it and can not file a claim.
Our shipping is set for large bulk orders not single items,except in the single item/retail category where there is no handling charge applied also
Please remember you are ordering quantity,dozens and lots.Except in the single item category.
The products have weight and volume to them and most products are packaged and sealed ready to sell for retail sales,many items with cardboard to hang, manufacturer tags, bar codes or display hooks.
These items take up a lot of space to be packed without damage for resale.
Large orders may be shipped in more then 1 box.
EX: winter weight gloves equal over 3 lbs for 1 dozen,they also have a large volume when shipping, if you order 30 dozen, they will need to shipped in large multiple boxes.extra charges may apply.
****ALL Shipping Carriers are now charging by size and weight.All shipping carriers are also increasing their rates intermittently as of Jan.09,May /09
FEDEX rates change their fuel adjustments daily according to fuel prices ,we reserve the right to ship ground if prices change from the time you placed your order.
If you are on a time frame for shipping, email us to let us know at our wholesalebestbuy@gmail.com email address .
* Hair products,wigs,extensions,undergarments,eyelashes are not returnable
*All wholesale orders have a $10.00 handling fee built into the shipping price it is not returnable with out of stock items order returned payments unless it is a complete order return.This does not apply to our free shipping category
. * All Wholesale/Fundraising orders that are picked up at our retail store are charged a 10.00 handling fee .
This only applies to US domestic orders.
International orders will be charged US postal service rates to that region,if available +25.00 handling fee+the process fees
We do and Will Ship small orders Worldwide, but Please Call Us To Find Out the correct Shipping Charges to your country. We cannot fit large products in small flat rate international boxes !
All International Buyers Will Be Responsible For Any Duty Or Taxes Imposed By Their Government.
Please contact us wholesalebestbuy@gmail.com so shipping charges are are clear to you,OR be available for email /phone communication.
Flat rate international shipping boxes are limited to 20 lb weight and size is restricted to 11x12 x3 in
We will ship small orders by US post office mail to PO BOXES, If bill to address is a PO box address, No FEDEX orders to PO boxes
**** ALL orders are required to have a tracking # Insurance and delivery signature signing to safely deliver your order. Sorry but we require a signature. When the Post office/FEDEX delivers to the wrong address ( it happens ) we have no way of proving it and can not file a claim.
Insurance and signature signed delivery fees + handling fees are included in the shipping price
**** ALL orders will only be shipped to address that match the payment billing address . Please write a confirmation in a email to us if item are to be shipped to another address other then bill to address .
We stock all of our items at the time of listing,However,due to nature of online selling, it is possible that an item may be out of stock.
** There are no color or image choices on any products unless noted in the description .Image and colors may vary from photos depending on stock availability.
Bliss,Stardel Lash and ICE Brands human hair may be substituted
for Red Cherry they are the same company. All items are bought in wholesale bulk,at discounted closeout prices and there are no choices on color or images/patterns for product unless stated. We ship what we have in stock.
Please let us know your second choices,for wigs,eyelashes,wig colors etc,if any , in the note payment box with your payment or a email.This will speed up delivery process for you.If this should happen, a email or phone call will be sent/made if a substitute is available for your approval if needed on wigs or eyelash#s only, if no substitute is available your order will be shipped without a substitute & without that item. All other items will get a subsitute as close as possible.
*products that are returned that have been shipped with shipping included /free shipping will have a original ship to buyer fee taken out of the total return payment +15%restock fee
***** A complete OR partial refund will be issued with in 24-48 after your order is shipped,for any items we are out of stock on or cannot substitute a similar item for of equal value *****
Typographical Errors
In the event that a product is mistakenly listed at an incorrect price,or shipping price, we reserves the right to refuse or cancel any orders placed for product listed at the incorrect price.or shipping price. We reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and /or your credit card has been charged.If you already made payment for the purchase and your order is cancelled, We shall issue a credit to your credit card account in the amount you paid for that item /or order.
Canceled orders or customer "change of mind" orders,returned orders,and return payment due from not reading the terms and conditions or FAQ section including processing times,delivery times,returned packages to us from shipper due to customer unable to sign for signature delivery packages from the shipper, will also be charged 15% transaction fee/restock fee .
Please read the return policy pages before you order .
We do have a FAQ page with frequently asked questions
http://wholesalebestbuy.com/pages/faqshippingReturns not accepted on Hair products, undergarments,lingerie,costumes or any products altered in any way including packaging, tags or use of product.
Returns must be sent back to us within 7 days ,in original packaging. All returns are subject to 15%restock fee/handling fee.
All return shipping charges are the buyers responsibility, buyer is responsible to insure return package from loss by the chosen shipper.
Free shipping items/shipping included will have a ship fee taken out of any returned items total
We reserve the right to modify this Refund Policy and the Terms and Conditions at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on Our Web site. You agree to periodically review our Web sites, including the current version of our Refund Policy. Our refund policy is made available on our Web site. It is your obligation to review our refund policy for any such revisions.
Our staff is always here to assist you. Our email is checked 2 x a day unless there is a weather related power outage and we will always be happy to speak to you on the phone at your request. See our contact page for email addresses
*These terms and conditions, refund policy and shipping and handling charges,are applicable to you upon your accessing the site and/or completing the registration or shopping process.


